*Yes, if a resident(s) neglect or damage causes the maintenance repair or replace items, you will be charged for it. You can also be billed for missed appointments with our contractors.
Although most of our properties do accepts pets, some don't. You must find out if the property you reside in accepts pets and receive approval for that pet from management. If the pet is approved the resident must pay a pet fee and fill out a pet agreement prior to placing a pet inside or outside of the unit. Please contact management regarding the restrictions on pet.
All roommates must first receive approval prior to moving into the property. They must fill out an application and pay a $70 application fee. If their application meets our criteria we can add them to your lease contract. Management must know who is occupying the property at all times.
No, you pet deposit is not refundable before the lease ends even if the pet is removed.
Request to install a garage door opener must be submitted in writing and approved by the owner of the property. If an owner approves the installation but is not willing to pay for the garage door opener the resident may purchase one and our authorized contractor will install it at your expense.
According to your residential lease contract, if resident installs any fixtures on the property, fixtures will become the property of the Landlord. At the time of move out resident must submit in writing the request to remove the garage door opener. If the owner approves the removal of the garage door opener resident must use authorized contractor to remove it at your expense.
Request to install ceiling fan(s) must be submitted in writing and approved by the owner of the property. If an owner approves the installation but is not willing to pay for the ceiling fan(s) the resident may purchase them and our authorized contractor will have to install it at your expense.
According to your residential lease contract, if resident installs any fixtures on the property, fixtures will become the property of the Landlord. At the time of move out resident must submit in writing the request to remove the ceiling fan(s). If the owner approves the removal of the ceiling fan(s) resident must use authorized contractor to remove them at your expense.
Request to paint the walls a different color must be submitted in writing and approved by the owner of the property. We will need to know which wall, room, and color choice at the time of the request. We will require an addition deposit which is refundable if the walls or rooms are restored back to the original color.
Only if Landlord fails to repair a condition that materially affects the physical health or safety of an ordinary resident as required by this lease or the Property Code, resident may be entitled to exercise remedies under the Tease Property Code. Do not exercise these remedies without consulting an attorney. Failure to strictly follow the procedures in the applicable sections of the Property Code will cause residents to be in default of the lease agreement and residents can be evicted for wrongfully with holding rent.
There could be a number of reasons why management or maintenance staff may need to enter your home. According to your residential lease contract, before accessing the Property, Landlord or anyone authorized by Landlord will attempt to first contact resident, but may enter the Property at reasonable times without notice to make repairs or to show the Property to prospective residents or buyers, inspectors, fire marshal, lenders, appraiser, or insurance agents.
Additionally, attempting to contact resident and without notice to:
Yes, the lease automatically renews on a month-to-month basis unless Landlord of resident provides the other party written notice of termination. Oral notice of termination is not sufficient under any circumstances.
If the lease automatically renews on a month-to-month basis, it will continue to renew on a month-to-month basis until either party provides written notice of termination to the other party and the notice of termination will be effective on the last day of the month following the month in which the notice is given. Landlord is not obligated to prorate rent even if resident surrenders the property before the termination date.
Although we do not require it, we strongly recommend that you purchase renters insurance. This will cover any of your personal property and any personal liability loss in case of an accident.
Yes, if you do not renew your lease contract before your current lease expires your lease will automatically renew on a month to month basis at the increase rent stated on the renewal notice.
Depending on the rental market and/or the owners request will determine if it is necessary to raise the rent
Rent can only paid through your resident portal by credit card or debit card.
All maintenance requests must be in writing and submitted through your resident portal under the request tab. Once we receive your request we will dispatch the correct contractor to take care of your issue.
You must take a copy of your lease contract to the nearest U.S. Post Office to obtain keys.
According to your residential lease contract, resident may not permit any guest to stay on the property longer than 14 days without Landlord’s written permission.
A rent increase cannot be given until the initial lease term has expired. After the lease has expired, an increase of any amount can be assessed. Depending on the market conditions and what the owner’s request will determine the rent increase.
We do not waive late fees. Fair Housing Laws require that we treat all of our resident equally. Therefore we enforce late fee across the board.
According to your pet agreement, resident will pay Landlord half of the total pet fee as a one-time, non-refundable payment. The other half is an increase to the security deposit in the lease and is made part of the security deposit for all purposes. This increase in the security deposit is not refundable before the lease ends, even if the pet is removed. Any refund of the security deposit, including this increase, is governed by the terms of the lease.
Yes, according to your residential lease contract if a resident is or becomes a servicemember or a dependent of a servicemember, resident may terminate this lease by delivering to landlord a written notice of termination and a copy of an appropriate government document providing evidence of:
Termination is effective on the 30th day after the first date on which the rental payment is due after the date on which the notice is delivered. 92.017, property code governs the rights and obligations of the parties under this paragraph.
If this occurs during normal business hours we will release a key only to the resident listed on the lease contract with appropriate identification. If we take a key to your location then there will be a $50 trip charge. If you are locked out of your property after hours then you must contact a locksmith at your expense. If the locks are changed resident must present a new key in the office within 24 hours.
You must work with our property management department to get your problem resolved. If you are unable to get your problem resolved please email me your request at firstname.lastname@example.org and I will look into the situation.
We understand that from time to time residents have financial difficulties, health problems or other emergencies. Although we sympathize with the situation, we are legally bound to follow the lease agreement. Please do not place us in the difficult position of denying a request for an exception to the lease agreement. Thank you in advance for your cooperation.
You will need to contact management to discuss your options. If the property is vacant then we can adjust the availability date for prospects but a prorated rent for the additional days will need to be paid at the time of your request. If an owner or resident is scheduled to move in we may not be able to extend your lease and you will be expected to vacate on the original move out date.
A resident cannot change the locks without first contacting management. Requests by resident for rekeying, installing, changing, replacing or repairing security devices must be in writing. Requests for addition security devices, additional rekeying or replacement of security devices desired by the resident will be paid by the resident in advance and must be installed only by an authorized contractor.
If you are unable to fulfill your lease contract please contact our office to discuss the situation immediately.
You are responsible for the rent until your lease contract expires or the property is rented to another occupant.
According to your residential lease contract, in the event of an emergency related to the condition of the property that materially affects the physical health or safety of an ordinary resident, resident may call our emergency hotline at 1-855-559-5525. Ordinarily, a repair to the heating and air conditioning system is not an emergency.
Most of our landlords do not warrant their refrigerators while others do. Repairing or replacing the unit maybe the responsibility of the resident. residents must notify management prior to repairing or replacing the refrigerator.
An emergency will consist of the following.
Once the property has been surrendered and the resident has provided forwarding address the landlord has 30 days in which to account. We will mail the deposit to the forwarding address you have provided less any charges incurred within 30 days of the last day you occupied the property.
Rent is due on the first of every month and late at 12:00 am on the 4th of each month. Late charges are 10% of the monthly rent on the 4th of every month and $10 per day thereafter. According to your residential lease agreement, all payments made to the property manager will be credited to late fees, maintenance fees and/or administrative fees prior to being applied to rent.
Yard maintenance is the responsibility of the resident unless otherwise stated in your lease contract. Yard maintenance will include cutting, trimming, edging, maintain shrubs and bushes. This also includes watering on a regular basis. If the yard is not maintained you may be responsible for dead grass, trees, shrubs or bushes.
resident is responsible to pay for any periodic, preventive, or addition extermination costs desired by resident, including treatment for bed bugs, unless otherwise required by law.
Rent is due on the first of every month. If rent is not received by the end of your grace period then we issue a 3-day notice.
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